The Stair Company UK
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Проекты

Новый проект
Адрес
870 Penistone Road, Hillsborough, Sheffield S6 2DL, UK
S6 2DL Sheffield
Великобритания
+44-1142854994 thestaircompanyuk.co.uk

Отзыв

We had our stairs fitted just over a year ago. Ian was not the best communicator from the beginning, letting us down on several occasions for appointments without informing us - very annoying considering I took time off work. We chose to give him several chances there after to come and give a quote due to Google recommendations, competitive prices and impressive photos of their work. Ian eventually came to give us a quote and we decided to go ahead. The staircase was fitted reasonably smoothly, some hiccups but the fitters managed to sort them out for us which we were grateful for. (This review is not including the fitters - they were good). After around 9 months a problem with the bottom step developed. After numerous emails and attempted phone calls (saying on both land-line and mobile that we had dialled an incorrect number) we decided to drive to the address given for the company - we were unable to find it. So it looks like after a big expense for us is now going to cost us even more money to get fixed by proper professionals while this company fail to fix the issue with their product. Maybe this review will prompt a response as all other attempts by ourselves have failed through no fault of our own. My advice to anyone considering this company is to proceed with caution.
8 месяцев назад
Ian's a great communicator and fitted a really nice extra thick treaded staircase for my client with special needs so understood the brief perfectly and made the staircase to suit. Great service, punctual, good job and left the place tidy, can't recommend enough
больше 1 года назад
около 2 лет назад