Very happy customer. I have a Cycloc Solo which has performed very well over the years as a secure storage mount. A recent attempt to steal my bike was ultimately foiled by the Cycloc, but the attack severely damaged the wall mounts. A call to Cycloc and explained the situation and they very kindly sent me a replacement wall mounting spacer free of charge. Friendly, helpful staff and excellent prompt after sales service. 10 out of 10.